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Vision, Mission, Values and Objectives

We recognize that proper core/tube selection can be the difference between success and failure. At Primepack, we have been investing in our customer’s success for over 38 years. With the unique combination of industry expertise, best in class machinery, quality focus and customer service led approach we have been able to consistently deliver on our promise of contributing to our customer’s success.
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To be the paper tube and paper core manufacturer of choice for leading global brands and be trusted for providing services of the highest standards and known for contributing long term value to customer relationships.

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Strive relentlessly to be a benchmark in precision, quality and customer service in the paper tube and paper core manufacturing industry and in the process contribute to our customer’s success.

Core Values
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Integrity

Conduct ourselves with honesty and fairness in every transaction we do

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Collaboration

Work without boundaries as ONE Team with singularity of purpose and set each other up for success

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Unmatched Customer Service

Internal drive to go above and beyond to ensure customer satisfaction

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Dignity of Labour & Respect for the Individual

Treat everyone with respect and equality

Continuous Improvement

Harbour a can do attitude, learn as a continuous process with an eye on improving oneself, the team and the organization

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Compassion

Respect the organisation, community and the environment and contribute positively to their enrichment

Harbour a can do attitude, learn as a continuous process with an eye on improving oneself, the team and the organization

Strive for seamless collaboration between teams and ensure fluidity of process resulting in efficient and hassle-free customer service

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Commit to invest in technology, equipment upkeep and workforce upskilling to enrich the lives of our employees and that of our customers

Simplification, organization, optimization and automation to be key pillars for driving progress 

Customer Centricity
Strategic Objectives

Ethics, Equality and the pursuit of Excellence are embedded in our core !

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